Cancellation charges are calculated according to the number of calendar days remaining before departure.

Charges are calculated as a percentage of the applicable tour cost. Please refer to the specific cancellation terms provided with your booking. Any applicable non-refundable third-party charges should be clearly specified in your booking terms.

The tour and its arrangements are subject to circumstances beyond our reasonable control, commonly referred to as force majeure or vis major. These may include war, terrorism, civil unrest, natural disasters, floods, earthquakes, severe weather, epidemics, pandemics, government restrictions, border closures, strikes and suspension or cancellation of transport services.

Where such circumstances prevent, materially disrupt or make it unsafe or unlawful to operate the tour, Travel Option Plus / WanderWise may modify the itinerary, change travel arrangements, postpone or cancel the tour, as reasonably necessary.

We will make reasonable efforts to minimise disruption and recover payments from hotels, transport operators, airlines, guides and other service providers. Refunds, credits or alternative arrangements will depend on the services affected, amounts recoverable from suppliers and applicable law.

Deductions for non-refundable third-party costs will be limited to amounts properly incurred or contractually payable and, where appropriate, supported by supplier terms or documentation.

Additional expenses arising from unavoidable changes, including alternative accommodation, transport, meals or extended stays, may be payable by the traveller, subject to applicable law and the circumstances of the disruption.

The ordinary cancellation-fee schedule does not automatically determine the settlement for a force majeure event. Each case will be assessed according to the circumstances, services already provided or committed, and refunds or recoveries available.

Nothing in this clause excludes any rights or remedies that cannot lawfully be excluded.